Polar Help Desk download

Help Desk web-based track events, integrated e-mail and more.

"Web-based help desk that tracks incidents, e-mail and more."
dovnload.co.uk Editor: A web-based support department Polar Help Desk solution integrated with editing helps. Event management, Knowledge Base, e-mail integration, reports and support department helps you manage your user-friendly interface with features like.

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As a value help desk solution, your organization and delivery of services makes it easier to add support for both employees and external customer delivery while maintaining centralized control.

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Key benefits
- Easily deployed and
configured - Extremely short training period, new support staff
provides seamless access - ITIL best practices and procedures
- IT service delivery and efficient use of resources to achieve business effectiveness through supported flexible licensing and pricing models based on set

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Your advantage
- Combining proven Incident Management process information systems
- Quick resolution to minimize the negative impact of events on the automatic support
- Duplications and repetitive service procedures of the event
- Aligns incident management using business requirements to reduce operational support costs processes active <br> - Contact your clients
will be measured - e-mail, Service Level Agreement with
- Fulfill customer requests to help desk contact for problem resolution by transferring spam
- Achieve consistent service levels
process - Improve customer satisfaction - customer event status
have information about every change that - Balancing service costs - both customer expectations and download free IT service management objectives Increase support staff awareness
required service levels against polar Help Desk 4.1 now.